Privacy Statement
Privacy Statement
At Medentcare, we take online security seriously and are committed to protecting your privacy and personal information. This Privacy Statement explains how we collect, use, and safeguard your information. By using our website, you agree to this Privacy Statement and our Terms of Use.
Information We Collect
Medentcare may collect personal information at various points, including when you create an account, place an order, contact customer support, interact on social media, submit reviews, or provide other user-generated content.
Information You Provide
You may voluntarily provide:
- Full name
- Email address
- Phone number
- Shipping address
- Billing address (for transaction verification only)
- Order history, purchase behavior, and preferences
- Information shared through social media interactions
- Location or geographic data when accessing the site via mobile devices
- Any other information you choose to provide
Information Collected Automatically
We use analytics tools such as Google Analytics to collect non-personally identifiable information, including IP address, pages visited, navigation patterns, device type, and approximate location data. This information is collected through cookies and similar technologies to improve website functionality and user experience.
You may control or disable cookies through your browser settings; however, doing so may limit certain website features.
Payment Information
Payments are securely processed through Stripe or other approved payment providers.
Medentcare does not store or have access to your full payment or credit card details. Payment security and data storage are handled entirely by the payment processor.
Email & Communications
We may contact you to send order confirmations, shipping updates, and other service-related communications. Promotional emails may also be sent from time to time. You may unsubscribe from promotional emails at any time using the link provided in each message.
How We Use Your Information
We use collected information to:
- Process and complete transactions
- Manage and maintain user accounts
- Provide customer support
- Maintain purchase records
- Improve our website, products, and services
- Communicate service updates and marketing offers
- Prevent fraud, unauthorized access, or illegal activity
Information Sharing
Medentcare does not sell or rent personal information. Information may be shared only with:
- Trusted service providers (payment processing, shipping, analytics)
- Legal authorities when required by law
- Successor entities in the event of a merger, sale, or business transfer
Third-Party Links
Our website may contain links to third-party websites. Medentcare is not responsible for the privacy practices or content of those sites. We encourage users to review third-party privacy policies before providing personal information.
User-Generated Content
Any information you voluntarily make public (such as reviews, comments, or images) may be viewed and used by others. Medentcare is not responsible for personal information you choose to disclose publicly.
Access & Control of Your Information
You may request access, correction, or deletion of your personal information by contacting us. Choosing not to provide certain information may limit access to some website features.
Policy Updates
Medentcare may update this Privacy Statement at any time. Changes will be posted on the website, and continued use of the site constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns regarding this Privacy Statement, please contact us:
📧 support@meddentcare.com
📞 +1 (626) 275-1715
Last updated: December 27, 2025